Answer passenger calls in a timely manner and minimizing hold times. Accurate collection of all necessary trip information within the designated response time. Provide system information for current and new passengers, as well as for potential passengers. Provide information to current customers on passenger safety and guidelines for using the paratransit service effectiv

include but not limited to Assist in initial screening of new hire candidates to ensure that client and corporate qualifications are met and that training efforts meet the staffing needs of the project. Community outreach to identify potential new hire candidates as well as the most appropriate recruiting sources. Provide classroom instruction according to corporate and cl