ID | 2024-9402 | # of Openings | 1 | Category | General Consideration |
Provide Tier 1 Help Desk support to users of the Department of Veteran Affairs' VetPro credentialing and privileging software. This position is located in the Durham/Research Triangle Park area in North Carolina. The office is a federal VA office. The incumbent works under the direction of the By Light Project Manager for the VetPro Maintenance and Administration contract and performs technical phone, email, and trouble ticket support as part of a service desk team.
Examples of the primary duties and responsibilities include, but are not limited to: