Media Control Center Operator - Fox Technology
Phoenix, AZ 
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Job Description

OVERVIEW OF THE COMPANYFox Corporation

Under the FOX banner, we produce and distribute content through some of the world's leading and most valued brands, including: FOX News, FOX Sports, the Fox Network, and the FOX Television Stations. We empower a diverse range of creators to imagine and develop culturally significant content, while building an organization that thrives on creative ideas, operational expertise and strategic thinking.

JOB DESCRIPTION

We believe in the future of entertainment - across all platforms and for all audiences.

FOX has always given unfettered access to the moments that have collectively captivated us. The breaking story. The unmissable final. The outrageous touchdown. The shocking cliffhanger. We changed the game on sports and news production. Now we're looking to change the game again. We are pioneering the future of news, sports and entertainment in the digital realm.

It's an audacious mission. We're challenging ourselves to be the first to do it - to disrupt the digital entertainment category and redefine the live experience for the next generation.

And we're doing it by starting from scratch. Think of FOX as a start-up with the backing of a fortune 500 corporation. You will be part of a new team with full permission to reinvent, disrupt, and build in a highly collaborative and transparent environment.

FOX has always been an advocate for the disruptive spirit. And now we're looking for like-minded people to push the boundaries on what entertainment can mean. Join us to help make the best of sports, news, and entertainment more personal, more immersive, and more interactive than ever before.

ABOUT THE OPPORTUNITY

The Media Control Center Operations team is responsible for delivering a high-quality viewer experience to millions of viewers across all FOX networks, digital platforms, mobile applications, websites and licensing partnerships. To put it simply, we're the team that brings your favorite FOX content to you!

We're looking for resourceful, enthusiastic and media-savvy individuals to join our team of Media Control Center Operators. Depending on your experience level, you may be hired as Operator I, Operator II or Senior Operator, but no matter where you land with us, the opportunity for growth is high! Responsibilities include supporting the daily transmission of hundreds of inbound and outbound feeds and monitoring distribution platforms, as well as interacting with FOX Sports, FOX Entertainment and FOX News teams to support daily transmission needs and testing of new distribution solutions.

ABOUT YOU

  • You are a team player who cares about your team's success
  • You're confident in sharing audacious game-changing perspectives
  • You're excited by new technology and its potential to change how things are done
  • You want to be part of an all-star team and working in a start-up environment
  • You're an all-star utility player with the flexibility to cross-train and work in different areas

A SNAPSHOT OF YOUR RESPONSIBILITIES

Tech Operations

  • Responsible for QA, monitoring, reporting & incident management across all linear, streaming (OTT) and digital platforms
  • Perform the monitoring and switching of all inbound and outbound transmission systems
  • Troubleshoot and assist in fixing signal quality, routing issues and incidences according to standard operating procedures
  • Perform live transmission signal check-ins with remote production venues during live events
  • Help set up equipment to receive and distribute feeds to and from the media control center
  • Support communication with management teams, affiliates and other third party or downstream partners

Collaboration & Partnerships

  • Support Business Continuity and Disaster Recovery teams
  • Partner with Live Media, Consumer Products & Engineering and other Media Operations teams and step in to help in other areas as needed
  • Work closely with all business units and provide world-class customer service support

Training & Career Development

  • Jump on opportunities to learn new skills, especially in emerging technologies
  • Utilize existing career development programs to advance career
  • Aspire to perform at the highest level to deliver high-quality products
  • Make great contributions to the team and be a team player

WHAT YOU WILL NEED

  • Ability to work in a fast-paced environment and make quick decisions
  • Ability to communicate with your team and your customers
  • Customer service experience is crucial

NICE TO HAVE, BUT NOT A DEAL BREAKER

  • A Bachelor's Degree is awesome, but not required
  • Knowledge of emerging technologies such as 4K High Dynamic Range and HDR10+

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, gender identity, disability, protected veteran status, or any other characteristic protected by law. We will consider for employment qualified applicants with criminal histories consistent with applicable law.

 

Job Summary
Company
FOX
Start Date
As soon as possible
Employment Term and Type
Regular, Full Time
Required Education
Bachelor's Degree
Required Experience
Open
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